Training was developed in PowerPoint and the training manual was developed in Microsoft Word.
Both products reflected similar designs and the designs aligned with the PayPal assets library.
The designs were thematic based on training content. The designs below represent one of the trainings, while another was a theme of blues and greens.
During the meeting with multiple PayPal representatives from different departments nationwide, I took detailed notes with regards to the complicated new procedural changes and aligned them with the provided zip file of documents. I then created a flow chart of events to clarify that all team members agreed on the new process before creating the training itself.
Once all designs and training content/objectives were outlined and agreed upon, I developed the training in PowerPoint with speaker notes and an aligning training module developed in Microsoft Word.